Verizon in home agent help how to#

How to pay your bill by calling customer service: Verizon store closed? You can pay your Verizon bill at a CheckFreePay or Western Union location.

Verizon stores will accept payment by cash, check, credit/debit card or with a Verizon Wireless Gift Card.

You can use the in-store automated bill pay kiosk or speak with a Verizon employee.

Enter your payment information and select Make Payment.

Select Bill from the dashboard, then select Pay Bill.

Verizon in home agent help download#

Download the My Verizon App to your smartphone.Review the Terms and Conditions and select Send Payment to process your payment.Enter payment information, including how much youвЂ™d like to pay, if different from the total bill amount.Enter the amount you want to pay (in dollars and cents) followed by the # sign.Enter your 14- to 18-digit account number on the top of your bill followed by the # sign.There is a $3.50 fee for paying by phone. Call the Verizon bill pay phone number at (800) 345-6563 and enter the 10-digit phone number associated with your account.If you are a Verizon business customer, you can pay your bill here. If you'd like tech support help from Tom's Guide, head to the Tom's Guide Forums for the latest tips from our resident experts and fellow members.Do you need to pay your Verizon Fios bill? Pay your Verizon bill on your time with multiple ways to pay, including cash, check, E-check, ATM and most major debit or credit cards. Press zero to put a stop to that and get connected with an actual person. The automated system will start talking again. I'm just trying to get you to a human operator.)ДЈ. When the automated system starts asking you questions, just say 'I don't have one.' (One what? I don't know, either. Wait patiently while the automated system asks you if you prefer to speak Spanish on this call.ДЈ. Call T-Mobile's customer support line at 1-87.Дў. Again, this is how Sprint guarantees that it's talking to an actual subscriber. Here's the part where Sprint will ask for the phone number associated with your Sprint account.

(Pressing 1 takes you to sales at this stage.)ДҐ. Assuming you're calling for customer support, press 2. The automated system will begin to recite menu items. Press 2 (unless you do want the call to proceed in Spanish, in which case you'd press 8).ДЈ. You'll be asked if you want to conduct the call in Spanish. No matter how many times you mash zero, the sales pitch will continue, so youвЂ™ll just have to sit through it.Дў. As of this writing, Sprint greets you with a promotion for the newly launched Galaxy S9. Call Sprint's customer service number at 1-86. After all that, you'll finally get through to a human operator. The automated system will ask what service you're calling about. You'll be asked if you're calling from the phone number associated with your account. (Don't try to jump the gun on AT&T by pressing zero the moment the automated message starts playing that robot keeps talking until it says what it's planning to say.)ДЈ. When the automated system alerts you that your call may be recorded, press zero. 'But what about my needs?' We've got you covered there, too. 'That's great for Verizon subscribers,' customers of other major wireless carriers may be muttering. But it's a decent security measure, and even with that step, it took me only 45 seconds to go from the start of the call to conversing with a helpful Verizon rep. MORE: Cellphone Carriers: Best and Worst Customer ServiceД¬ustomers who want to skip straight to the talk-to-a-person part of the proceedings may balk at having to enter an account PID.

Verizon in home agent help update#

We will update this story if we get a definitive explanation. My best guess: I'm a postpaid customer, and our anonymous reader has a prepaid account. WeвЂ™ve reached out to Verizon to figure out why the two of us had such different experiences. Our anonymous reader tried repeating my steps and not only heard a different set of menus from Verizon's automated system but also got hung up on. Or, at least, I found myself talking to an actual person. You'll soon find yourself talking to an actual human. (That's a four-digit number you set up on Verizon's website.) Enter it, and press #. At this point, the system will promise to connect you to an operator, but it will ask you to enter your account PID. The automated system will ask you to say why you're calling. When the automated system begins talking, press zero.ДЈ.